http://turn.org/ The Utility Reform Network: fighting for California utility consumers for over 30 years. http://turn.org/article.php?id=1180 <div class="text blurb">PG&E currently has proposals for $4 billion in new rate hikes pending at the CPUC. Do you think PG&E’s rates are too high already? Speak out against PG&E's unfair rate hikes.</div> http://turn.org/article.php?id=1180 http://turn.org/article.php?id=1380 <div class="text blurb">TURN has convinced the CPUC to revise the rules for public speakers, giving consumers more opportunities to speak out directly on the issues that concern them. These changes are especially timely because of the recent successes TURN has had in mobilizing the public to address the Commission and impact its decision making.</div> http://turn.org/article.php?id=1380 http://turn.org/article.php?id=1018 <div class="text blurb">TURN helps a member reduce a late payment deposit with PG&E to a fair amount she can afford. Learn how you can do it too!</div> http://turn.org/article.php?id=1018 http://turn.org/article.php?id=772 <div class="text blurb">A personal victory against her phone company proved to one customer that speaking out can have big rewards.</div> http://turn.org/article.php?id=772 http://turn.org/article.php?id=660 <div class="text blurb">Anthony Ciccotelli was shocked when he received a PG&E bill for over $12,000, along with a letter from PG&E apologizing for their error in not billing him for close to four years. With TURN's help, he fought back.</div> http://turn.org/article.php?id=660 http://turn.org/article.php?id=625 <div class="text blurb">In May TURN received a call on the consumer hotline from L.L.Y. She was in the midst of a nasty dispute with Pacific Gas & Electric over their unreasonable demand for a deposit. Armed with years of consumer advice from TURN newsletters, she fought back—and won!</div> http://turn.org/article.php?id=625 http://turn.org/article.php?id=587 <div class="text blurb">This past winter, TURN member Spencer T. contacted me about his PG&E bill after discovering he had been on the wrong rate schedule for eight years. PG&E had told Spencer T. that he was not entitled to any refund from them, but just to be sure, he checked with us. </div> http://turn.org/article.php?id=587 http://turn.org/article.php?id=544 <div class="text blurb">All the exciting new technology being introduced by cell phone companies presents enormous risks to consumers, who are not always told about the potential costs of various services.</div> http://turn.org/article.php?id=544 http://turn.org/article.php?id=487 <div class="text blurb">It is very important to have a strategy in mind before calling your utility. Have a pen and paper ready to take notes during your call. Write down the date and time of your call, and get the name of the representative and their direct extension if they have one. Ask to speak to a supervisor or manager right away.</div> http://turn.org/article.php?id=487