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    <title>TURN Consumer Advocates</title>
    <link>http://turn.org/</link>
    <description>The Utility Reform Network: fighting for  California utility consumers for over 30 years.</description>
  <item>
    <link>http://turn.org/article.php?id=628</link>
    <title>Keys to Successful Complaints</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Some complaints are more likely to succeed than others.  Here are some simple strategies that can increase your chances of being on the winning side.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=628</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=316</link>
    <title>How to Complain to the CPUC </title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;If you have a problem with a utility company that you can’t resolve on your own you can file a complaint with the California Public Utilities Commission (CPUC). Read how the complaint process works.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=316</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=317</link>
    <title>How to Direct Your Complaint</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Different companies answer to different government agencies, and you'll probably have to exhaust the company's complaint system first.  Here's how to address your complaint to the proper agency.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=317</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=315</link>
    <title>How to Complain to the FCC</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Complaints about interstate phone service, including cell phones, should be directed to the Federal Communication Commission (FCC).&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=315</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=290</link>
    <title>Websites to Know</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Links to the FCC and CPUC websites.

The California Public Utilities Commission: http://www.cpuc.ca.gov/

The Federal Communications Commission complaint page: http://www.fcc.gov/cgb/complaints.html&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=290</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=123</link>
    <title>Consumer Complaints Do (Eventually) Yield Results </title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;The CPUC and FCC pay attention to complaints and look for patterns of wrong-doing. An official complaint is usually addressed quickly by your utility company. Official complaints are only a fraction of the consumers who faced the same problem, so your voice is powerful.&lt;/div&gt;
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    <guid>http://turn.org/article.php?id=123</guid>
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