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    <title>TURN Consumer Advocates</title>
    <link>http://turn.org/</link>
    <description>The Utility Reform Network: fighting for  California utility consumers for over 30 years.</description>
  <item>
    <link>http://turn.org/article.php?id=1180</link>
    <title>Just say NO to PG&amp;E's high rates</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;PG&amp;E currently has proposals for $4 billion in new rate hikes pending at the CPUC. Do you think PG&amp;E’s rates are too high already? Speak out against PG&amp;E's unfair rate hikes.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=1180</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=1001</link>
    <title>Utility deposits: what you need to know
</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Learn how utility deposits are determined, whether or not you have to pay them, and what rules your utility company has to follow.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=1001</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=963</link>
    <title>Consumer Beware: Is Smart Rate a smart idea?</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Before you sign up for PG&amp;E's SmartRate program, make sure it is right for you.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=963</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=962</link>
    <title>Addressing the PG&amp;E Smart Meter Crisis</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Customer complaints about Smart Meters must be heard. TURN recommends the following steps to restore public confidence in smart meter technology.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=962</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=895</link>
    <title>PG&amp;E Cashing in on Climate Change</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;ClimateSmart isn't a smart investment.  TURN urges the CPUC to ask PG&amp;E to use the remaining funds to purchase carbon offsets and abandon its failed marketing campaign.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=895</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=447</link>
    <title>How to Reach an Actual Human at Your Utility Company</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,
I get so frustrated every time I have to call my utility company! The phone menu rarely offers what I want and never seems to lead to a real live human being. Is there any way to avoid the endless phone menu and connect with someone who can actually help me? 



Sincerely,
Wanna Person&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=447</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=265</link>
    <title>The Repairperson No-Show</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Is there a rule or a law that requires electric utilities and local phone companies to show up for repairs when they say they will? 
&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=265</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=438</link>
    <title>Avoid Paying Additional Utility Deposits</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,

On top of the sky high utility bills I pay every month, my utility has informed me that I am required to pay a deposit of $200 in order to continue receiving service. I've been a customer for years and was never asked for a deposit. I don't understand why all of a sudden they are demanding such a large sum of money. How did they come up with the amount of the required deposit? What's going on?&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=438</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=268</link>
    <title>Back-Billing by PG&amp;E&amp;#8212;There are Limits!</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Slammed by an unexpected huge electric bill? It could be a billing error. &lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=268</guid>
  </item>

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