<?xml version="1.0" encoding="iso-8859-1"?>
<rss version="2.0">
<channel>
    <title>TURN Consumer Advocates</title>
    <link>http://turn.org/</link>
    <description>The Utility Reform Network: fighting for  California utility consumers for over 30 years.</description>
  <item>
    <link>http://turn.org/article.php?id=1379</link>
    <title>To Bundle Or Not To Bundle&amp;#151;cable TV, Internet and phone service</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,
I’m thinking about bundling my telephone and internet services with my cable service.  By bundling I will get just one bill for multiple services. But how do I decide which is the best service for me and what do you do if I have a complaint?&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=1379</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=878</link>
    <title>When You’re Done, You’re Done &amp;mdash; Resist Early Termination Fees!</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;TURN's consumer advisor helps a TURN member avoid early cancellation fees from her wireless provider&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=878</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=710</link>
    <title>Find and Destroy Energy Vampires in Your Home</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;One of the best ways to reduce electricity bills and usage is to find and destroy vampires in the home.  These vampires are appliances and equipment that suck up power even when they are turned off, such as lamps, TV’s, toasters and stereos. &lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=710</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=590</link>
    <title>Is Bundled Service Right For Me?</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,

What is bundled service, and why is AT&amp;T constantly sending me glossy advertisements for it? ? Do I have to buy a package of services from them, and will it be cheaper if I do?

Signed,
Happily Unbundled&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=590</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=541</link>
    <title>Cell phone customers: Don't let data charges drain your wallet.</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,

I recently used my cell phone to access the Internet, and the resulting bill was much, much higher than what I expected.  Can you explain some of the charges that appeared on my bill, and tell me how to avoid them?&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=541</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=447</link>
    <title>How to Reach an Actual Human at Your Utility Company</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,
I get so frustrated every time I have to call my utility company! The phone menu rarely offers what I want and never seems to lead to a real live human being. Is there any way to avoid the endless phone menu and connect with someone who can actually help me? 



Sincerely,
Wanna Person&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=447</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=265</link>
    <title>The Repairperson No-Show</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Is there a rule or a law that requires electric utilities and local phone companies to show up for repairs when they say they will? 
&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=265</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=438</link>
    <title>Avoid Paying Additional Utility Deposits</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Dear Consumer Advisor,

On top of the sky high utility bills I pay every month, my utility has informed me that I am required to pay a deposit of $200 in order to continue receiving service. I've been a customer for years and was never asked for a deposit. I don't understand why all of a sudden they are demanding such a large sum of money. How did they come up with the amount of the required deposit? What's going on?&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=438</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=271</link>
    <title>Renters can save energy too!</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Tips for renters, apartment dwellers, and those on a budget.&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=271</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=270</link>
    <title>&quot;Baseline quantities&quot;: everything you need to know</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Confused by the &quot;baseline quantities&quot; line item on your energy bill? Let the Consumer Advisor explain....&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=270</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=268</link>
    <title>Back-Billing by PG&amp;E&amp;#8212;There are Limits!</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Slammed by an unexpected huge electric bill? It could be a billing error. &lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=268</guid>
  </item>

  <item>
    <link>http://turn.org/article.php?id=266</link>
    <title>Energy-efficiency programs for California customers</title>
    <description>&lt;div class=&quot;text blurb&quot;&gt;Full list of energy-efficiency programs and rebates&lt;/div&gt;
</description>
    <guid>http://turn.org/article.php?id=266</guid>
  </item>

</channel></rss>
