Slammed by an unexpected huge electric bill? It could be a billing error.

Is there a rule or a law that requires electric utilities and local phone companies to show up for repairs when they say they will?

Dear Consumer Advisor, I get so frustrated every time I have to call my utility company! The phone menu rarely offers what I want and never seems to lead to a real live human being. Is there any way to avoid the endless phone menu and connect with someone who can actually help me? Sincerely, Wanna Person

How to avoid a power shut-off this winter

TURN tells the Fresno Bee that energy bills are high because PG&E keeps raising the rates, and the PUC keeps letting them do it.

TURN tells the Bakersfield Californian that utilities should work to help keep the power on, not shut off more and more families in need.

Before you sign up for PG&E's SmartRate program, make sure it is right for you.

Customer Complaints About Smart Meters Must Be Heard.

California families need your voice to stop the rising numbers of dangerous and deadly utility shut-offs.

ClimateSmart isn't a smart investment. TURN urges the CPUC to ask PG&E to use the remaining funds to purchase carbon offsets and abandon its failed marketing campaign.