home about us get involved issues press room consumer tools action
 
Home   »  Site Map


Site Map

Avoid Paying Additional Electric Company Deposits
Avoid Paying Additional Electric Company Deposits
Don't Be Unfairly Billed by PG&E
Don't Be Unfairly Billed by PG&E
How the Baseline Program Works
How the Baseline Program Works
Save $ with Energy Efficiency
Avoid Shut-offs
Cut Down on Frustrating Waits for Service Reps and Repair People
Tricks for Reaching a Human Sales Rep at Your Utility Company
How the Baseline Program Works
Rebates for Purchasing Energy Efficient Appliances
Renewable Energy
Save $ with Energy Efficiency
Stand Up to Your Utility Company-- and WIN!
Summer Tips to Conserve Energy and Lower Your Bills
TURN in the News
San Diegans demand that big businesses pay their fair share of CARE costs
PG&E asks to increase electricity prices
Climate change fee seen as unfair
Verizon bill would eliminate important consumer protections
San Francisco Chronicle Editorial: A Price on Privacy
Los Angeles Times Editorial: End Phone Privacy Fee
Effort to charge for unlisted numbers leads to ferocious lobbying fight in Capitol
NO guaranteed refunds for fraudulent phone charges
Why should customers pay for PG&E smart meters?
San Diego Union Tribune Editorial: Climate Change Institute is a Bizarre Departure from CPUC's Mission
Winter Tips to Conserve Energy and Lower your Bills
Year Round Tips to Conserve Energy and Lower Your Bills
About Us
What We Do
Staff and Board
History
Victories
Livable Communities
Photos
Volunteer/Jobs with TURN
Contact Us
Get Involved
Sign Up to receive TURN Email Alerts
Volunteer/Jobs with TURN
Resources
Links
AGGREGATION AND PUBLIC POWER
CONSUMER ADVOCACY
DEREGULATION
ENERGY EFFICIENCY AND CONSERVATION
GOVERNMENT
POLITICAL
RENEWABLE ENERGY
TELECOMMUNICATIONS
Law Library
ELECTRICITY AND ENERGY LAWS
Its the Market Structure, Stupid
Proposition 80: Final Text of Initiative
NATURAL GAS LAWS
TURN Comments on Storage Regulation for Gas Reliability
TURN Comments on Proposed Decision re. Gas Industry Restructuring
TURN Opening Brief re. Gas Infrastructure and Reliability in Southern California
TELEPHONE AND WIRELESS LAWS
Issues
Legislative Update: May 2008
Legislative Update: December 2007
Legislative Update: September 2007
Legislative Update: June 2007
Legislative Update: November 2006
Energy
Big Businesses Should Pay Their Fair Share
San Diegans demand that big businesses pay their fair share of CARE costs
PG&E asks to increase electricity prices
TURN Shuts Down Unfair Subsidy Scheme
UNITE TO FIGHT THE SCE RATE HIKE!
UNITE TO FIGHT THE SCE RATE HIKE!
Questions and Answers on Higher Electric Bills for SoCal Edison Customers
Why should customers pay for PG&E smart meters?
San Diego Union Tribune Editorial: Climate Change Institute is a Bizarre Departure from CPUC's Mission
Californians to pay $600 mln for green think tank
Demand Response
Energy Efficiency
Gas
Rates
Thousands of PG&E Customers Could Get Refunds
Questions and Answers On Baseline Rates
Edison Rate Still Too High
Editorial: San Diegans Understand Need for Electricity Reform
Renewable Energy
Telecom
Verizon bill would eliminate important consumer protections
For Most California Consumers, Landlines Trump Cell Phones
San Francisco Chronicle Editorial: A Price on Privacy
No Surprise: Deregulated Phone Rates Skyrocket
Los Angeles Times Editorial: End Phone Privacy Fee
Effort to charge for unlisted numbers leads to ferocious lobbying fight in Capitol
NO guaranteed refunds for fraudulent phone charges
CPUC REINS IN AT&T, BUT NOT FAR ENOUGH
State to Take Up Unlisted Number Fees
Senate Committee Passes Ban on Landline Unlisted Charges
Cell Phone
Trading cell contracts: A poor subsitute for consumer rights
CBS 5 ConsumerWatch: Wireless Runaround
General
Stop Discrimination Against Rural Phone Customers!
Internet
Land Line
Green Matters
Californians to pay $600 mln for green think tank
California utility customers to fund think tank on climate
California to be home to $600 million global warming research center
Californians' power bills to bankroll climate institute
Electric Bills Becoming a Blank Check
Critics cool to 'smart thermostat' proposal
Smart thermostats may not be smart enough.
Another Greenwash From California's Utility Companies
UTILITY GREENWASH COULD NET SHAREHOLDERS MILLIONS
Offsets and Credits: the Lingo of Fighting Climate Change
Consumer Tools
$10 DSL - Order Online
$35 Million in Restitution Doesn't Stop PG&E's Illegal Billing Practices.
From Our Executive Director
May 2008
December 2007
September 2007
June 2007
January 2007
From TURN's Executive Director September 2006
From TURN's Executive Director June 2006
From TURN's Executive Director July 2005
From TURN's Executive Director April 2005
From TURN's Executive Director January 2005
Legislation
Legislative Update: May 2008
Legislative Update: December 2007
Legislative Update: September 2007
Legislative Update: June 2007
Legislative Update: November 2006
Legislative Update June 2006
Press Room
PG&E Seeks Reliably Higher Rates From California Public Utilities Commission
Big Businesses Should Pay Their Fair Share
Questions and Answers on Higher Electric Bills for SoCal Edison Customers
A national call for hanging out
Mark W. Toney, Ph.D., Named TURN Executive Director
Former Commissioner Carl Wood to Head Board of TURN
TURN FOUNDER SYLVIA SIEGEL DIES
Consumer advocates to CPUC: Monopoly phone companies are devouring consumers' paychecks
Telecom Service Increase Chart
Governor Schwarzenegger's Worst Possible Rerun: Energy Deregulation
Energy Press Releases
PG&E Reliability-Reliably Higher Rates
Global Warming Institute Draws Heat
Electric Bills Becoming a Blank Check
ENRON INVITED BACK TO CALIFORNIA
Inflated Profits Will Keep Electric Bills High in '08
Another Greenwash From California's Utility Companies
Survey Scandal Could Cost Edison $200 Million
TURN WINS $35 MILLION IN REFUNDS FOR PG&E CUSTOMERS
Electric Deregulation- THE BIG LIE IS BACK
Thousands of PG&E Customers Could Get Refunds
Telecom Press Releases
AT&T TO CPUC: WE DON'T CARE, WE DON'T HAVE TO
For Most California Consumers, Landlines Trump Cell Phones
CPUC REINS IN AT&T, BUT NOT FAR ENOUGH
Senate Committee Passes Ban on Landline Unlisted Charges
April Fools: AT&T's "Competitive Rates" Are A Joke
Higher AT&T Bills Begin Today
AT&T Video Plans Rubber Stamped by CPUC
CONSUMER SAFEGUARDS MYSTERIOUSLY DISAPPEAR - Commissioner Chong Prime Suspect
SCHWARZENEGGER'S CPUC: Bought and Paid for by AT&T
CPUC Bows to Industry Wishes, Leaving Consumers Out in the Cold
General Press Releases
Consumer Groups Oppose Schwarzenegger Appointee Rachelle Chong
Consumer Tools
Conserve and Save: Tiered Electric Rates Are Good for the Pocket and the Planet.
BEWARE OF PAYDAY LENDERS
Index
File A Complaint
KEYS TO SUCCESSFUL COMPLAINTS
How to Complain to the CPUC
Consumer Complaints Do (Eventually) Yield Results
WEBSITES TO KNOW
How to Complain to the FCC
How to Direct Your Complaint
Complaint Form
Letters to Consumer Advisor
Find and Destroy Energy Vampires in Your Home
Is Bundled Service Right For Me?
Cell phone customers: Don't let data charges drain your wallet.
Avoid Having Your Utility Shut Off
How to Reach an Actual Human at Your Utility Company
The Telephone Repairperson No-Show
Energy-efficiency programs for California customers
The Innocent Ratepayer shakedown
Utility deposits: what you need to know
"Baseline quantities": everything you need to know
Low-Income Assistance
Can't Pay Your Bill? Don't Hesitate to Negotiate
Avoid Shut-Offs
Avoid Having Your Utility Shut Off
CARE -- California Alternate Rates for Energy Program
CARE -- California Alternate Rates for Energy (Gas & Electric)
Discounted Rates for Families: FERA
FERA -- Family Electric Rate Assistance (Electric Only)
Energy Efficiency programs
Energy Efficiency and Conservation Tips from FlexYourPower.org
Energy Efficiency Programs and Rebates
Reduce Your Bill 10-15%
Help Paying Back-due bills: REACH, LIHEAP
Low-Income Home Energy Assistance Program [LIHEAP]
REACH -- Relief for Energy Assistance through Community Help
Lifeline phone service
California Lifeline Telephone Service
PG&E Programs
PG&E Energy Partners Program
PG&E Programs for Low-Income Customers
SDG&E’s Programs
Energy Team
Neighbor-to-Neighbor
Cool Zones
Services for Medical Baseline and Life-Support Customers
Services for Medical Baseline and Life-Support Customers
Southern California Edison (SCE) Programs
Energy Management Assistance (EMA)
Energy Assistance Fund (EAF)
Summer Discount Plan
Southern California Gas Company’s Programs
Direct Assistance Program (DAP)
Gas Assistance Fund
When deposits are required
Avoid Paying Additional Electric Company Deposits
Watch Out For Rising Phone Rates!
How to be a Smart Phone Consumer
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
Protect Yourself From Slamming and Cramming
Sample Text for CPUC Complaint Letter on AT&T Phone Record Practices:
Avoid Annoying Telemarketers
Be a Smart Cell Phone Consumer
TURN's Top Ten Things to Avoid When Purchasing Cell Service
Why Your Cell Phone Probably Doesn't Have 911 Compatability
Guidelines for Calling 911 from a Cell Phone
Protect Yourself From Slamming and Cramming
Worksheet for Use Purchasing Cell Phone Service
Wireline to Wireless- Don't Give Up Your Landline
How to Protect Yourself When Purchasing Wireless Service and Other Cell Phone Services
Avoid Annoying Telemarketers
Save on Your Energy Bills: Energy Conservation, Energy Efficiency, and Renewable Energy
TIPS TO LOWER YOUR ENERGY BILLS THE ULTIMATE CHECKLIST: For Saving Money by Reducing Energy Bills
Money-Saving Tips
Conserve Energy and Save $: Seasonal and Year Round Tips
Energy Efficiency and Conservation Tips from FlexYourPower.org
STAY WARM FOR LESS $ THIS WINTER!
TIPS TO LOWER YOUR ENERGY BILLS Year-round tips:
TIPS TO LOWER YOUR ENERGY BILLS Don't Get Burned:
TIPS TO LOWER YOUR ENERGY BILLS Contra Costa Times Reader’s Tips:
Renewable Energy
Save $ with Energy Efficiency
Energy Efficiency and Conservation Tips from FlexYourPower.org
Reduce Your Bill 10-15%
Understand your Bills
Understand your Energy Bill
Understand your Phone Bill
Interactive Phone Bill
Consumers Fight Back - And Win!
CONSUMERS FIGHT BACK - AND WIN!
Putting A Stop to Illegally Inflated PG&E Bills
FIGHT UNREASONABLE DEPOSIT DEMANDS
PG&E, You’d Never Lie to Me, But Just in Case … Let Me Check with TURN
If I Had Known, I Never Would Have Roamed . . .
Stand up to your utility company- and WIN!
Action
CARE for California: Demand That Big Businesses Pay Their Fair Share
UNITE TO FIGHT THE SCE RATE HIKE!
How Much Should You Pay for An Unlisted Number?
Stop Discrimination Against Rural Phone Customers!
TAKE ACTION: TELL CPUC "NO THANKS" TO CLIMATE CHANGE TAX
Outage Survey
BILL BUSTERS! Start the New Year With Lower Utility Bills!
AT&T Won't Give Customers the Time of Day
Stop Discrimination Against Limited English Customers
Angry About Rising Phone Rates?
Action Alerts
TURN Blog
Consumer Tools Items
Consumer Tools Blog Title
Energy Items
Energy Blog Test
Green Matters Items
Legislative Items
Telecom Items
Telecom Bloggy item