TURN Newsroom
California Lawmakers Backpedal on Income-Based Utility Charges as IOUs, Others Propose Alternatives
Source: Utility Dive | By Herman K. Trabish
But without “some kind of rate restructuring,” the growing non-electricity costs imposed on the volumetric rate could lead to “profound unfairness between the haves and the have-nots,” said Matthew Freedman, staff attorney with The Utility Reform Network, or TURN. Many stakeholders, including UC Berkeley’s Borenstein and TURN’s Freedman, expect regulators to propose a simplified IGFC. With a very high fixed charge, upper income customers “may buy solar and batteries and other technologies and defect” from utility service, TURN’s Freedman agreed. Reducing utilities’ return on equity and using new sources of and approaches to financing to reduce the capital needed for infrastructure projects will also reduce costs, TURN’s Freedman added.
Some California lawmakers have proposed repealing a measure the legislature approved in 2022 that would protect low-income customers and beneficial electrification from electricity rates that are now the nation’s third highest. The income graduated fixed charge, or IGFC, was proposed in a 2021 University of California white paper as a way to partially shift the funding source for some of the state’s public policies from its fast rising per kWh, or volumetric, power prices to income-based fixed charges.
PG&E Ranks in Bottom Third in U.S. Customer Satisfaction Survey: New Report
Source: The Mercury News | By George Avalos
“If PG&E cared about customer rankings, it would spend less money on public relations and slick television commercials, and more on live persons to answer the phone when customers call,” Mark Toney, executive director with The Utility Reform Network, or TURN, said in comments emailed to this news organization. “If PG&E wanted a better reputation, it would stop overspending on excessive tree removal, and more on connecting new electrical service to affordable housing developments, schools and hospitals that have been on a waiting list for months.” “If PG&E wanted to boost customer confidence, it would prioritize delivering the cleanest, safest and most reliable service at the most cost-efficient manner, instead of prioritizing shareholder profits,” Toney said.
PG&E languishes in the bottom third of a list of dozens of big utilities nationwide in terms of customer satisfaction, although the embattled power company’s rank is improving, a new survey shows.
Month After Reporting Record Profits, SDG&E Hikes up Rates in March
Source: KPBS San Diego | By Erik Anderson
“A lot of people are questioning why is it, that SDG&E needs more money,” said Mark Toney, the executive director of The Utility Reform Network (TURN). “Their shareholders seem to be just fine. It’s the customers that are hurting. It’s the customers that are feeling the pain. But it’s the shareholders that are reaping the gains.” TURN said regulators should not have approved the increase, asking the CPUC to disallow more than one rate hike a year. “We can’t simply have unlimited amounts of money spent on wildfire safety,” Toney said. “We want the most cost-effective measures to be spent on wildfire safety because these bills are going sky high.”
San Diego Gas & Electric is going up in March, just a month after the utility reported record profits for 2023. The rate hike eliminates some savings from an unexpected 11% cut in delivery charges in January. The delivery charges jump 8.7% in the March billing cycle and the average customer bill will increase about $8 a month. The move comes after the investor-owned utility posted record profits during the last calendar year. Company profits in 2023 hit a new record of $936 million, $21 million more than the previous year.
PG&E Utility Bills about to Soar Again in Central California. Here are the Reasons Why
Source: The Fresno Bee | By Bryant-Jon Anteola
“The commission owes an explanation to customers whenever they adopt a rate increase but now more than ever,” Mark Toney, executive director of ratepayer advocate nonprofit The Utility Reform Network, told the Chronicle.
PG&E showed profits of $2.24 billion in 2023, a nearly 25% year-over-year increase, according to KRON4.
PG&E hopes Diablo Canyon can Operate Past 2030. So do 3 SLO County Supervisors
Source: The Tribune | By The Editorial Board
PG&E has approximated the cost of running the plant until 2030 at about $5 billion, according to TURN, a utility watchdog group. TURN claims that “significantly understates the true costs of continued operation of DCPP,” according to testimony it submitted to the California Public Utilities Commission. It says the cost will likely be closer to $10 billion. “PG&E’s estimate excludes a wide range of costs,” TURN’s staff attorney Matthew Freedman said. “They arbitrarily limited the scope of costs by just ignoring a whole lot of things.” Those include administrative costs, such as legal and financial services; retention bonuses for employees; $300 million to be set aside to pay for replacement power in case the plant goes offline; and $100 million per year in guaranteed profits, he said. TURN has no estimate beyond 2030, though the Environmental Working Group, which opposes continued operation of the plant, has estimated that keeping Diablo online through 2045 could add from $55 to $124 a year to the typical utility bill.
Estimates of the cost of operating Diablo Canyon past 2025 differ dramatically. Rushing to give the plant a blessing to stay open for 20 more years — without knowing what that might entail — may be great for PG&E, but not so great for the beleaguered ratepayers of California. The Board of Supervisors should keep that in mind before choosing sides.
PG&E Rate Hike Jolts Through State Utilities Commission
Source: The Sun-Gazette | By Darren Fraser
“They put it (the item) on the consent agenda,” said Mark Toney, executive director of The Utility Reform Network (TURN). “Which means it was buried with 40 other items. There was no explanation, no discussion because there was one vote on all 40 items. That was something I thought was insulting. Customers deserve an explanation on why they decided to vote that way.” Toney, who is a fixture at CPUC meetings, said the move surprised even him. “I can’t remember the last time they did that,” he said. He also had trouble remembering the last time the CPUC rejected a proposed rate increase. “I can’t get you an absolute but I can’t remember the last time the commission told PG&E no,” he said.
At its last meeting in San Francisco, the California Public Utilities Commission (CPUC) approved PG&E’s latest request for a rate hike, which becomes effective in April and would add nearly $4 to the average customer’s gas bill and just over $1 to the average electric bill. But for one critic, how the CPUC handled the vote was nearly as odious as the outcome.
Wildfire Safety Overspending Pushes PG&E Bills Higher in 2024, Charities Under Strain
Source: Fox 26 News Fresno | By Rich Rodriguez
What's behind the hikes? The executive director of TURN-The Utility Reform Network, Mark Toney says PG&E exceeded its budget on wildfire safety. "So they have a 9 billion overspend but they keep coming back to ratepayers to say we need you to pay for this piece of it. We need you to pay for that piece of it," Toney said. So how is PG&E allowed to overspend on wildfire mitigation? Mark Toney says in 2019 the state legislature passed AB-1054 that created a wildfire insurance fund. He says if a utility has a cost overrun it can go back to the PUC and ask for recovery from ratepayers. "They have a credit card with no limit and a guarantee that ratepayers are going to pay for it. That is the cause of overspending. No limit," Toney said. The new rate goes into effect in April. Mark Toney says ratepayers need to complain to their state lawmakers and Governor Newsom.
Your PG&E bill is going up again. That's twice since the start of 2024. PG&E customers started the new year with a $38 rate hike. Last week PG&E went back to the California Public Utilities Commission and got the okay to raise rates another $5.
‘It’s crazy’: How Soaring PG&E Rates are Impacting California’s Electric Car Owners
Source: San Francisco Chronicle | By Julie Johnson
Mark Toney, executive director of ratepayer advocate nonprofit The Utility Reform Network, said that “a whole lot more is at stake” with rising utility bills than just household budgets. “We need to understand the consequences of these rate increases on climate change,” he said.
A new electric car costs about $2,039 more on average than a conventional gas-powered car as of January, according to a Cox Automotive study. But e-vehicles have lower costs to maintain, repair and fuel up. Rising electricity prices run the risk of scaring potential new owners concerned about their bills, said Severin Borenstein, an economist and professor at UC Berkeley’s Energy Institute at Haas. “We’re discouraging people from doing something we really need them to do,” Borenstein said.
PG&E Price Hikes Have Homebuyers Looking Outside of Company’s Territory
Source: CBS News | By Kayla Moeller
"We're talking about a $5 a month increase on top of the $38 increase that went into effect on January 1. The customers of PG&E deserve an explanation," said Mark Toney, executive director of the Utility Reform Network. "Since the public utilities commission is unwilling to set these limits, we need the legislature to step in and set these limits," Toney said
Get ready to pay more for your Pacific Gas and Electric service. State regulators have approved yet another rate hike for the utility company. The change will add about an average of $5 a month to customers' bills. That's on top of historic hikes that went into effect just two months ago. The back-to-back rate hikes even have people looking to buy a home outside PG&E's coverage territory.
Another California PG&E Rate Increase Approved Despite Public Outcry
Source: Fox 40 Sacramento | By Veronica Catlin & Mason Mauro
“The commission is falling for PG&E’s continued claims of crying poor -of saying they’re in a financial squeeze,” said Mark Toney, a member of the Utilities Reform Network. He added that PG&E customers need to prepare themselves because this won’t be the last increase in rates. “The commission is falling for PG&E’s continued claims of crying poor -of saying they’re in a financial squeeze,” said Mark Toney, a member of the Utilities Reform Network. He added that PG&E customers need to prepare themselves because this won’t be the last increase in rates.
The California Public Utilities Commission approved another hike in Pacific Gas & Electric rates that will go into effect in April 2024. The decision was made at Thursday’s California Public Utilities Commission (CPUC) meeting despite several customers who vehemently spoke out against it. The added expense follows a 13% rate increase (almost $35 a month) that happened on Jan. 1, 2024.
CPUC Unanimously Approves New PG&E Rate Hike to Cover Wildfire Mitigation Projects
Source: ABC 7 News | By Lena Howland
"I think that is disrespectful to customers, and that the commissioners owe it to the customers to explain their vote for yet another increase," Mark Toney, executive director of TURN said. Toney, executive director of TURN, The Utility Reform Network, points out that this increase is on top of the hike that already went into effect on Jan. 1, which averaged around $38 a month per customer. This is despite the utility reporting last year's profits surged to more than $2.2 billion, a jump of almost 25%. “It doesn't make any sense for PG&E to keep crying poor when the fact is, they are more profitable than they've ever been in their history, it is not right," he said.
On Thursday, the CPUC voted again to allow PG&E to raise rates in a 4-0 vote, expected to take effect in April. This comes after a rate increase just went into effect on Jan. 1.
PUC Approval of PG&E Interim Request Sends Bills Higher — Once Again
Source: Silicon Valley | By George Avalos
“The PUC rubber-stamped PG&E’s interim rate request,” said Mark Toney, executive director of The Utility Reform Network, or TURN. Toney, with TURN, was disappointed the state PUC approved the interim increase in rates, leading to yet another jump in monthly costs, through a mass endorsement by the commissioners of the consent agenda. “Ratepayers deserve an explanation from the five commissioners,” Toney said, “about why they approved this.”
PG&E has won approval for a plan that will shove monthly utility bills higher — yet again — starting in April, a decision a consumer advocacy group is blasting as a “rubber stamp” by state regulators. The state Public Utilities Commission (PUC) approved PG&E’s plans for higher monthly bills — known officially as an interim rate request — as part of a consent calendar packed with 54 items.
Ignoring Public Outcry Over Soaring Bills, Regulators Approve Another PG&E Rate Hike
Source: The San Francisco Standard | By Kevin Truong
“We're opposing this. It’s outrageous, especially with a $2.24 billion profit,” said Mark Toney, the executive director of The Utility Reform Network, which filed an official objection to the rate hike.
After nearly two hours of vociferous—at times enraged—opposition to planned PG&E rate hikes during a meeting of the California Public Utilities Commission on Thursday, commissioners took five minutes to issue their decision. The regulators would allow PG&E to raise rates. Again.
California Regulator to Vote on Another PG&E Rate Increase
Source: KTVU Fox 2 | By Tori Gaines
The Utility Reform Network said, “The current system that sets no limits on rate increases, needs to be replaced by a cap on annual bills, set at the Cost of Living Adjustment provided by Social Security.”
The California Public Utilities Commission is expected to vote on Thursday on a new proposal that would add another fixed charge to electric bills. Pacific Gas and Electric said customers would see a $4 to $6 increase in their bills and that's in addition to rate hikes put into place this year.
‘When is Enough Enough?’ PG&E Rates to Rise Again After California Regulatory Vote
Source: San Francisco Chronicle | By Julie Johnson
Mark Toney, executive director of ratepayer advocate nonprofit The Utility Reform Network, criticized commissioners for voting on the rate hike without discussion. “The commission owes an explanation to customers whenever they adopt a rate increase but now more than ever,” he said.
The $4.68 per month estimated increase for average households will last for a period of 12 months starting in April. But bills could climb even higher this year if the commission takes up another proposal from PG&E that would add $14 to $15 per month for average residential customers to recoup costs incurred during last year’s winter storms. Combining that with the January hike and Thursday’s decision, typical residential bills could become at least $53 higher per month than prices last year.
New PG&E Rate Hike Approved by CPUC
Source: NBC Bay Area | By Jaxon Van Derbeken
"It's small, but there is a whole line up of small increases on the table," said Mark Toney, executive director of the TURN ratepayer group.
The Public Utilities Commission approved a PG&E rate hike Thursday that will add about $5 a month to the average bill and it could begin as soon as next month. Before the approval, the panel heard from a string of ratepayers and critics – some chanting “Stop the Rate Hikes!” – complaining about the hike. The commission approved the hike unanimously without comment. A new board member, who until recently headed the consumer watchdog arm of the CPUC, recused himself from voting.
PG&E Seeks Break on Part of a $1 billion Payment to Wildfire Bailout Fund
Source: NBC Bay Area | By Jaxon Van Derbeken
“We’re talking about a company who, in 2023, $2.5 billion to shareholders? PG&E has the money,” said Mark Toney, executive director with the ratepayer advocacy group TURN. “You have no reason to cry poor when we have given you rate increase after rate increase after rate increase.” “These new investors are going to want a return on their investment,” adds Toney of TURN, “and they're going to want a return that's much higher than the regulated rate of return.” But Toney is skeptical of the company's claim - saying partial private ownership could make the utility vulnerable to market pressure and other unknowns. In the end, he says he believes, utility customers could end up paying for more bailout costs instead of utility shareholders. “PG&E is leading with love, the love of money,” Toney said. “The situation right now is that ratepayers feel all the pain and the shareholders are reaping all the gain.”
Despite profits of more than $2 billion last year, PG&E recently told regulators that it is in such a financial bind that it needs more time to make a $1 billion payment. Ratepayer advocates were quick to dismiss the idea that PG&E is facing an actual financial pinch. Those advocates believe the utility's customers are the ones in a real financial bind - thanks to a recent string of rate hikes.
Residents are Feeling the Pain of Record PG&E Bills, but there May be More Hikes on the Way
Source: The Press Democrat | By Marisa Endicott
“I have seen and heard more outrage from everyday customers than I ever have,” said Mark Toney, executive director of The Utility Reform Network (TURN), a nonprofit consumer advocacy organization. “Every elected official I run into is telling me that they are just buried with calls from constituents.” Still, that doesn’t mean an immediate stop to rate hikes. Toney, of the utility reform group, noted that there are a number of rate increase requests under consideration by the California Public Utilities Commission (CPUC). In fact, on Thursday, March 7, regulators will decide whether to approve the collection of hundreds of millions of dollars from PG&E customers. That increase would allow PG&E to start charging for a portion of a larger proposal filed Dec. 1 by the utility that is still pending approval. If allowed, that could kick in as early as April or May. “It's a smaller increase between four to six dollars a month,” said Toney said. “But, at this point, every increase is just piled on top of what people are already seeing, and we're not done for the year by any stretch in terms of increases, I can guarantee you.”
By the end of last year, PG&E customers owed more than $650 million in unpaid energy bills, according to data compiled by The Utility Reform Network. Customers of California’s other investor-owned utilities are similarly behind by hundreds of millions resulting in a statewide 500% increase in back-owed utility bills since 2019. Nearly 182,000 households served by PG&E who fell behind had their electricity cut off for nonpayment in 2023, almost a quarter of which were never reconnected. Utility advocates and legislators say outreach from frustrated or desperate customers has reached a fever pitch. There’s concern, too, about how high electricity costs will affect the feasibility and buy-in for the state’s massive electrification push.
SDG&E Raises Rates Amid Record Profits
Source: KGTV ABC 10 San Diego | By Jeff Lasky
“That’s what makes people upset," said Mark Toney, executive director of the watchdog group TURN (The Utility Reform Network). "Right now, it feels like customers are bearing all the pain. And SDGE investors and executives get all the gain.” TURN calls for CPUC to investigate the wildfire projects to ensure SDGE did not pad the projects to increase profit and “to make sure that the right measures were taken in the right locations with the right results and at the most cost-effective manner for the ratepayers.”
Power bills in San Diego are going up. Effective Mar. 1, San Diego Gas & Electric is implementing a new rate increase. The company expects the increase to work out to a little more than $8 per month for the average customer. SDGE points out that even with the rate increase, customers are still paying less now than they did at this time in 2023, due to an 11% rate cut that took effect in January. However, critics say SDGE should not be raising rates at all, considering its announcement this week that it broke its all-time record for earnings for a second consecutive year, leading to record performance for stockholders.
Customers are Venting their Rage at PG&E on Social Media. It Might Get Even Hotter Soon
Source: The San Francisco Standard | By Alex Mullaney
Mark Toney, head of The Utility Reform Network, estimates energy bills will go up beyond what PG&E estimates to at least $60 a month since the company has other rate increase requests in with the commission. “It feels like the customers are experiencing all the pain for the shareholders to reap all the gain,” Toney said. “This is organized corporate crime for them to be charging so much and extracting so much from people for their investors.” TURN is looking for a California lawmaker to sponsor a package of legislation that will offer ratepayers relief, require more corporate accountability and generally better protect customers.
Shocked and dismayed Pacific Gas & Electric Company customers are taking to Reddit and Nextdoor to find economic relief—and plain old vent—over their soaring energy bills since a $33-per-month rate hike took effect on Jan. 1. San Francisco need not look further than Sacramento to see the savings that come from public power. Residents in the capital pay $135 for 750kwh of electricity versus the $345 that PG&E customers pay.