TURN Newsroom

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Why Is It Taking So Long to Get Broadband to all of West County?

Source: Sebastopol Times | By Roger Coryell

There’s a new turn in the fight over AT&T’s plan to shut off its old copper phone lines.  On July 15, four groups asked a federal judge in San Diego to let them join AT&T’s lawsuit and fight on California’s side. The four are a group that speaks for the state’s rural counties, a consumer group called TURN, another that speaks for all of California’s counties, and the union for phone workers. Sonoma County is one of the 40 counties the rural group represents.

The same day, the judge, Linda Lopez, let the groups hand the court a brief with their views. AT&T had tried to block even that. Now the groups want more: the right to make their own arguments and to appeal if they lose, instead of leaving the defense to state officials. The judge hasn’t said yes or no yet. 

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California Limits Utility Shutoffs as Dangerous Heat Wave Grips the State

Source: The Hemet and San Jancinto Chronicle | By HSJC Newsroom

In a unanimous 4-0 vote Thursday, commissioners rejected the utilities’ plan, saying it failed to provide “sufficient health protections for customers.” The panel had originally set May 1 as the deadline for new rules to take effect. When utilities missed that deadline, consumer advocates filed emergency motions demanding action.  By May, with utilities still lagging, The Utility Reform Network joined forces with the San Diego-based Utility Consumers’ Action Network, the National Consumer Law Center and the Center for Accessible Technology to formally ask the commission to step in.

California utility regulators have moved to strengthen protections for customers facing power shutoffs during dangerous heat waves, ruling this week that major electric companies failed to deliver on requirements to better shield vulnerable residents from disconnection when temperatures soar.  The decision comes as another punishing heat wave grips much of the state, underscoring the real-world stakes of the debate. In rural areas, losing electricity can also mean losing access to water, since many wells rely on electric pumps. In cities, going without air conditioning or fans during a prolonged hot spell can pose serious health risks, and in extreme cases, prove fatal.

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AT&T SEEKS TO END COPPER-BASED SERVICES AFFECTING LANDLINES ACROSS CALIFORNIA

Source: Vanguard News Group | By Lily Kenrow

The Rural County Representatives of California, California State Association of Counties, The Utility Reform Network and the Communications Workers of America, filed an amicus curiae brief in June in support of the CPUC and the Attorney General in the lawsuit.  While there are pending lawsuits and petitions, California rules remain in place and protect landline services till further decisions are made. 

AT&T has announced that it plans to move away from copper-based services, including phasing out landline services, across California starting June 1, 2027. 

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California Restricts Utility Shutoffs as Dangerous Heat Ripples Across State 

Source: CalMatters | By Alejandro Lazo

By May, with utilities still behind schedule, The Utility Reform Network joined with the San Diego-based Utility Consumers’ Action Network, the National Consumer Law Center and the Center for Accessible Technology,asking the commission to intervene.  This week the commission rejected the utilities’ proposal, siding with advocates. The path the utilities were proposing would be “no different” than prior practice. The resolution noted the extreme heat threshold is already below 100 degrees in 41 of California’s 58 counties. 

California bars utilities from cutting off power to customers who fall behind on their bills when it’s dangerously hot outside – a basic safety protection. Losing power in some rural areas can also mean losing water, and in cities, having no way to cool down can be dangerous, even deadly, when hot weather spans several days. 

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The Utility Reform Network Intervenes in AT&T’s Federal Lawsuit Against the CPUC to Defend Reliable Communications Services for California Ratepayers

Source: Benton Institute for Broadband & Society

The Utility Reform Network (TURN) has filed a motion to intervene in AT&T’s federal lawsuit against the California Public Utilities Commission and California Attorney General. TURN submitted this filing in partnership with the California State Association of Counties (CSAC), Rural County Representatives of California (RCRC), and the Communications Workers of America (CWA). 

AT&T’s lawsuit aims to have the federal courts determine that California’s Carrier of Last Resort (COLR) rules do not align with federal policy. If successful, California would be unable to enforce these rules against AT&T or any other designated COLR. 

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California Strengthens Protections Against Utility Disconnections During Extreme Heat, Center for Biological Diversity Reports

Source: Sierra Sun Times | By Gerd Altman

“Extreme heat and utility disconnections are a dangerous combination that can put lives at risk. Today's decision recognizes that access to electricity is essential for health and safety during increasingly frequent heat events,” said Lee Trotman, communications director at The Utility Reform Network (TURN). “By requiring utilities to use CalHeatScore and lowering the temperature threshold for disconnection protections, the CPUC has taken an important step to better protect Californians — especially seniors, families with young children, people with disabilities, and low-income households — from losing power when they need it most.”

The California Public Utilities Commission on Thursday unanimously agreed to reduce the temperature that triggers a statewide ban on utility disconnections to 90 degrees Fahrenheit, rejecting corporate utilities’ proposal to keep the threshold at 100 degrees.

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TURN, Other Advocacy Organizations Request to Intervene in AT&T COLR Lawsuit

Source: Communications Daily |

The interveners, which include The Utility Reform Network (TURN), the California State Association of Counties, Rural County Representatives of California and the Communications Workers of America, have previously filed briefs in the case in support of California’s COLR requirements.

“California’s COLR rules are the cornerstone to ensuring that every California resident is able to access voice services,” TURN Executive Director Mark Toney said in a Thursday news release about the motion.

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AT&T Loses Bid to Temporarily Halt California Landline Obligations

Source: Broadband Breakfast | By Jericho Casper

 A federal judge Thursday rejected an effort by AT&T to temporarily stop California regulators from requiring the company to provide basic telephone service.  

AT&T had sought a preliminary injunction in its suit challenging the California Public Utilities Commission’s carrier of last resort rules. U.S. District Judge Linda Lopez of the Southern District of California denied AT&T’s request, allowing the rules to remain in effect while the case moves forward.  

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RCRC, Public Advocacy Partners File to Intervene in AT&T Landline Lawsuit, Warning of Rural Safety Risks

Source: Imperial Valley Press | By Staff Reporting

The legal maneuver, filed in partnership with a broad coalition including The Utility Reform Network (TURN), the California State Association of Counties (CSAC), and the Communications Workers of America (CWA), seeks formal party status in the ongoing battle over California's telecommunications safety net. The lawsuit, brought by Pacific Bell Telephone Company (doing business as AT&T California) in the U.S. District Court for the Southern District of California, seeks to dismantle the state's Carrier of Last Resort (COLR) requirements.

The Rural County Representatives of California (RCRC) has launched a legal bid to protect reliable phone services for millions of rural residents by filing a motion to intervene in AT&T’s federal lawsuit against the state’s utility regulators.

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Rural Counties Government Group Moves to Block AT&T’s Attempt to Bail on Providing Phone Service in the Boonies

Source: Lost Coast Outpost | By LoCO Staff

The Rural County Representatives of California (RCRC) has taken legal action to protect reliable communications service for rural Californians by filing a motion to intervene in AT&T’s federal lawsuit against the California Public Utilities Commission (CPUC) and the California Attorney General. RCRC conducted this filing in partnership with The Utility Reform Network (TURN), the California State Association of Counties (CSAC), and the Communications Workers of America (CWA).

COLR requirements play a critical role in ensuring access to communications services during emergencies, natural disasters, and power outages. For many rural residents, landline service remains one of the most dependable forms of communication when other networks fail.

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CPUC to Vote on Charter/Cox Merger at August 13th Meeting

Source: Communications Daily | By Philip Athey

Alexandra Green, a telecom and regulatory attorney for TURN, said she appreciated that both proposed decisions include conditions on the merger. "We're still reviewing some of those conditions," she told us. "I can see some cases with each proposed decision where there are conditions that reflect things that TURN and other parties have asked for, and that's encouraging.”  She said more details about TURN's positions on the proposed decisions will be included in the group's comments on the decision, which are due July 29.

In a win for proponents of the Charter/Cox merger, approval of the $34.5 billion deal will be on the California Public Utilities Commission’s agenda at its Aug. 13 voting meeting, a CPUC spokesperson told us Friday. The commission will have the option to vote on two proposals, which were released Thursday and would apply conditions to the transaction. 

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Even in the Heart of L.A., They Still Rely on Old-Fashioned Landlines and Don’t Want to Lose Them

Source: The Los Angeles Times | By Jenny Jarvie

The FCC decision does not allow AT&T to immediately discontinue its landlines, said Ryan Johnston, a telecommunications regulatory attorney who works for the Utility Reform Network. The company is still waiting for FCC decisions on two separate applications, he said, plus a federal court ruling on AT&T’s request to bar California from enforcing its carrier of last resort rule.

As telecommunications giant AT&T accelerates its push to retire landline service to about 184,000 households and 15,000 businesses across the state, hundreds of Californians have voiced alarm in public comments. Many who rely on copper-wire landlines live in remote rural areas, but some also live in the hills and canyons of major metro areas like Los Angeles, where cell and internet service is patchy and the risk of natural disasters is high.

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AT&T Gets FCC Win in California Landline Fight

Source: USA Today Network | By Daniella Segura

The Rural County Representatives of California on July 1 announced it, along with the California State Association of Counties, The Utility Reform Network, and the Communications Workers of America (CWA), filed an amicus curiae brief supporting state officials in its lawsuit against AT&T. 

AT&T’s plan to eliminate legacy landlines in California made headway after a federal victory last week.  The Federal Communications Commission on June 29 approved a petition by AT&T to end the service in California, even though a state order bars the telecommunications company from doing so, Bay Area News Group reported.  

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Comments Filed on AT&T Preemption Request  

Source: Washington Watch | By NECA

 The Utility Reform Network, et al. said California’s COLR rules further both the state’s and FCC’s universal service goals and are providing for the public safety and general welfare of California residents. They also said the network modernization order AT&T relies on is too narrowly scoped to be applied here. 

Comments were filed on July 7, 2026, on AT&T’s petition seeking a declaratory ruling that any California law or regulation that interferes with or otherwise conditions AT&T’s ability to discontinue POTS as authorized by the FCC is preempted, following the March 2026 network modernization order.  

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Public Invited to Weigh In on Cellphone Service Quality During CPUC Hearings

Source: NBC Bay Area | By Sergio Quintana

“We have a lot of disasters so when the electricity goes out your cell phone service usually goes out with it. So the CPUC needs to find out from customers how reliable, affordable and stable cell phone service is today and that’s why they are holding these Public Participation hearings” said Lee Trotman, Communications Director of TURN.

The California Public Utilities Commission is inviting the public to provide feedback on cellphone service quality during a series of upcoming hearings. With an estimated 29.5 million cellphone users in California, state regulators want to know how their service is holding up.

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AT&T Gets FCC Approval for Calif. Copper Retirement

Source: Broadband Breakfast | By Jake Neenan

In a June 23 meeting with FCC staff, representatives from the Rural Country Representatives of California (RCRC) and The Utility Reform Network (TURN) urged the agency to remove AT&T’s application from streamlined treatment. The groups argued it wasn’t clear which exact locations would lose service, and that California had not approved AT&T Phone – Advanced (AP-A) as a complete copper landline replacement. The CPUC opposed the application on similar grounds.

On June 29, the Federal Communications Commission cleared AT&T’s request to discontinue copper voice services at more than 184,000 locations in California.  The company’s request for the agency to override the state’s copper retirement rules — and thus allow the discontinuance to move forward with just the FCC approval — is still pending.

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FCC to End Biden-Era Rule That Forces ISPs to List All Their Fees

Source: ARS Technica | By John Brodkin

The Utility Reform Network also said that itemization of passthrough fees helps prevent bill shock. Displaying an “up to” price instead “would only serve to dilute the effectiveness of the label and increase consumer confusion around how the final price they pay is calculated,” the group said.

The Federal Communications Commission will vote to eliminate a rule that requires Internet service providers to list all of their so-called “passthrough” fees on an easily accessible broadband price label. The FCC vote could also make the price labels themselves a bit harder for consumers to find.  ISPs routinely advertise prices much lower than those actually charged to consumers on their monthly bills. One method of raising monthly bill prices above advertised rates is to tack on fees that, ISPs claim, are used to offset charges imposed by local governments.

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Should Ratepayers Across the State Help Fund SLO County Schools?

Source: KCBX | By Kendra Hanna

Matt Freedman, an attorney with The Utility Reform Network, agreed with the decision to source the funding from “volumetric performance fees” — money that PG&E already collects from ratepayers.  “Any additional payments to the local governments should be taken out of the existing incentives and slush funds that PG&E collects in rates already, rather than raising rates further to cover this cost,” Freedman told KCBX.

A state bill that would renew payments made by PG&E to San Luis Obispo County schools and other agencies has been altered to draw from a new funding source.  Senate Bill 931 was amended last month while in the Assembly Utilities and Energy Committee.

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AT&T Wins Early Approval to End Landline Service for 184,000 California Households

Source: The Mercury News | By Ethan Baron

In a related case, The Utility Reform Network, along with a major union and a group representing rural counties, are suing the FCC over its order, titled Reducing Barriers to Network Improvements and Service Changes; Accelerating Network Modernization.  The Utility Reform Network, joined by Rural County Representatives of California and the Communications Workers of America, is asking a federal appeals court to void the order, which would prevent the FCC from overriding state authorities and approving landline cancellations.

The approval does not immediately allow AT&T to disconnect customers. But it keeps alive the company’s broader effort to get federal regulators to override California rules requiring it to maintain basic phone service.  The utility’s win — and a related FCC approval to cease business landline service — came amid a years-long fight against California’s utilities commission that expanded in May when AT&T appealed to the FCC to override state regulators and let it cancel landlines.

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Rural California Counties Fight AT&T Over Landline Cutoff

Source: Action News Now | By Ainsley Van Reusen

Rural and county representatives are backing California in a legal fight to protect reliable phone service for all residents.  The Rural County Representatives of California (RCRC) and the California State Association of Counties (CSAC) filed an amicus curiae brief supporting the California Public Utilities Commission and the California Attorney General in a lawsuit brought by AT&T. The groups partnered with The Utility Reform Network (TURN) and the Communications Workers of America (CWA) to file the brief.

According to RCRC and CSAC, AT&T is seeking to end its Carrier of Last Resort (COLR) obligations, which require the company to provide basic telephone service to all Californians. The organizations say those obligations help ensure residents have access to reliable communications during disasters, power outages and other emergencies.

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