PG&E Customers Skeptical of Optional Third-Party Protection Plan

Source: FOX2 KTVU  |  By Tom Vacar

Customers have received letters from a company called HomeServe, which offers a monthly service for $6 that will cover water meter failures. For another $6 per month, the service would pay for certain electrical equipment not covered by PG&E. The third page of the form, which appears on PG&E letterhead and signed by a vice president, calls HomeServe a trusted provider that has been thoroughly vetted. HomeServe's charges would appear directly on the customers' PG&E bills.

Consumer advocate Mark Toney of The Utility Reform Network (TURN) blasted the initiative saying, "PG&E executives will stop at nothing to empty the pockets of their customers.”