Rural Safety Tops Concerns as AT&T Seeks State's OK to Cut Off Landlines

Source: Bakersfield  |  By John Cox

Consumers' reliance on landline phone service in places such as rural and urban parts of Kern County is being weighed against AT&T Inc.'s drive to refocus on more modern technology in a case pending before the California Public Utilities Commission. The Dallas-based telecommunications giant is asking the CPUC for permission to stop offering landline service in census-designated places where at least half local residents have cellphone coverage or other alternatives.

The CPUC Office of Ratepayer Advocates did not respond to requests for comment. But Regina Costa, the telecommunications policy director at The Utility Reform Network, a San Francisco-based organization that advocates on consumers' behalf, expressed skepticism with AT&T's proposal. Costa noted the VoIP service that some customers would be expected to switch to comes with vulnerabilities that landlines don't, such as susceptibility to potential cyberattacks. Rural areas could be "profoundly impacted" by AT&T's proposal, she added.